We have a patient portal setup through Intuit Health at our practice that we use to send email messages and images/attachments to our patients.  To send handouts to the portal, we select a virtual 'printer' called something like 'Intuit Health Portal Exchange' and print the handout. Also, I have an obs term that I set to “TRUE” if the patient is signed up for the portal or “FALSE” if not signed up.

I want to be able to print handouts to a physical printer if this obs term is “FALSE,” and print them to the portal exchange virtual printer if the obs term is “TRUE.”  Does anyone know of a way to dynamically choose a printer with MEL?  I don't think you can specify a printer with PRINTHANDOUT() or NEWHANDOUT().

Hi everyone,

Can anyone who is currently allowing patients to fill out e-Forms on Kryptiq's Patient Portal for things such as ROS, PMH, and Risk Factors provide some insight on their workflows? Specifically:

- Do you have these documents come in as unsigned or signed documents?
- Do you map their answers to “Pt. Reported” obs terms or the same obs terms captured in the OFV?
- Did you create a form to populate the patient's answers to be reviewed by the Provider prior or during the visit?

- Did you find that allowing patients to fill out e-Forms streamline the check-in/rooming of the pt.?

Any insight is very much appreciated.

Here is a helpful guide to get free clipart and to resize it for your patient portal.  This reference guide is only intended to show you how to get clipart and resize so it looks nice on your portal.  It does not mention any specific portal or instructions on importing the clipart to your portal.

• First, gather the clipart or icons you would like to use and put them a folder where you can find easily. 
• Microsoft Office online offers free clipart. http://office.microsoft.com/en…..us/images/
• Go to the website and download the program:  http://www.faststone.org/FSRes…..Detail.htm

1. Once prepared, open the FastStone Photo resizer
   and click on the ellipsis button to select the source folder where you are
   storing your clipart.
2. Highlight the clipart(s) you would like to resize and click the Add=> button to add them to the input list.
3. Double check the output format is JPEG in the lower right side of the screen.
4. Choose the output folder where you want your resized icons to go.  Click the browse button if needed.
5. Uncheck the Rename box if you don’t want FastStone to automatically rename your icons.
6. Click the Advanced Options button.
7. Checkmark the Resize box.
8. In Pixels > choose 160×120 from the standard size dropdown.  Select OK.
9. Click the Convert Button in the lower right side of the screen.
10. Click Done and go look at your new clipart in the folder you saved them in.

 JOB TITLE:  GE Centricity EMR Support Analyst

Summary:

This position will be responsible for providing support and training for the EMR Program.  

Essential duties and responsibilities:

• Assist Director of APNY Client Operations with implementation of GE Centricity EMR Product.
• Develops/assists with training through the development of training tools and training of staff.
• Set up training schedules and conduct training sessions.
• Assist in system setup and daily maintenance.
• Design, maintain, and revise clinical tables, master files, screen menus, etc.
• Evaluate clients’ workflows, documents and procedures for implementation and customized training.
• On-site/Remote support and issues triage/resolution for clients during implementation and specifically when clients “go live”.
• Conduct off-site visits to client offices mainly located in Nassau, Suffolk and Queens. Approximately 45% travel (few overnight stays)
• Some night and weekend remote support required.
• Perform other related duties as required.

Qualification/Requirement:

• Computer skills, including experience in Word/Excel.
• Excellent interpersonal skills.
• Must excel customer service skills.
• Strong Independent worker.
• Critical thinker with an eye for detail.
• Medical industry experience required.
• Some EMR/EHR experience required. GE Centricity EMR experience a plus.
• VFE experiance major plus.
• Associates degree minimum requirement

For further information or to submit a resume please contact emrsupport@alliedpeds.com

Are there any groups that are currently using Medfusion as their patient portal? We just installed this portal and are in the testing phase, and trying to figure out how to send the Clinical Visit Summary electronically to the patient. The only way we've been able to send it so far, is just attaching it to a secure email message.

Can someone help or provide instructions on how to do this? We are trying to be fully implemented by 10/1.

-Natalie

Looking for overall feedback from sites that have upgraded to Kryptiq's SMPP 6.1 BETA.

How was the preparation for upgrading with the new system requirements, downtime needed to upgrade/review changes, and any noticeable pro's/con's (other than the improved UI).

Thanks,

Alice Vuong
Crozer-Keystone Health System

Hello,

I'm looking for best practice suggestions as our organization starts collecting email addresses as part of the patient registration process for new and existing patients(i.e., what has worked and what did not work).

We are in the initial planning stages of implementing our patient portal. The decision was made not to collect email addresses when we first implemented the the practice management side (June 2013). The concern was that it would create patient confusion since we did not have a patient portal at that time nor did we have an anticipated implementation date.

Collecting an email address can be a touchy subject. I'm just curious if anyone has examples of what worked well in the opt-in approach of collecting. Or, perhaps someone has an example of what did not work well. Certainly one key would be to provide clear and concise information about why we are asking for the email address and present it as an enhancement to the patient experience.

Suggestions are appreciated.